Question 1

What is QRAY and how does it work?

Accepted Answer

QRAY is a QR code time clock and workforce management app. A device at your workplace displays a QR code that refreshes every 30 seconds, and employees scan it with the QRAY app on their own phone to clock in and out. There is no hardware to buy — any tablet, phone, or computer becomes the time clock — and managers see attendance, schedules, and reports from a single dashboard.

Question 2

Do I need to buy any hardware?

Accepted Answer

No. QRAY needs zero dedicated hardware — no fingerprint scanners, badge readers, or proprietary clocks. You display the QR code on any device you already own, and employees clock in from the phone in their pocket. That is what makes QRAY a no-hardware time clock you can roll out in minutes.

Question 3

How does QRAY stop buddy punching?

Accepted Answer

Two ways. First, the QR code rotates every 30 seconds, so a screenshot is worthless moments later — it cannot be shared or reused. Second, GPS verification confirms the employee is physically at the location when they clock in. Together they make clocking in for an absent coworker effectively impossible.

Question 4

How does GPS verification and geofencing work?

Accepted Answer

You draw a geofence around each location or job site. When an employee clocks in, QRAY checks their GPS position once against that boundary. If they are inside it, the punch goes through; if not, it is rejected and the manager is notified. Location is only read at clock-in and clock-out — there is no continuous background tracking on the standard time clock.

Question 5

Does QRAY handle scheduling and timesheets too?

Accepted Answer

Yes. QRAY includes drag-and-drop shift scheduling (rotas), automatic conflict detection, and timesheets built from real clock-in data. Overtime, late starts, and totals are calculated for you, and you can export everything to Excel for payroll in one click.

Question 6

How much does QRAY cost? Is there a free plan?

Accepted Answer

QRAY uses simple per-user pricing with no base fee, and there is a free plan for small teams so you can start at no cost. See the pricing page for current plans and limits.

Question 7

Is there a mobile app for employees?

Accepted Answer

Yes. The QRAY app is free on both the App Store and Google Play. Employees use it to scan the QR code, request time off, view their shifts, get reminders, and check their own hours and leave balances.

Question 8

Can I manage multiple locations from one account?

Accepted Answer

Yes. Each location gets its own kiosks, schedule, and staff, and you manage and compare them all from a single dashboard. Role-based access lets site managers run their own location while head office keeps full visibility — ideal for franchises and chains.

Question 9

Does QRAY work for field teams and remote job sites?

Accepted Answer

Absolutely — this is where QRAY goes beyond a basic time clock. Live location shows on-duty crews on a real-time map, work zones confirm staff are in the right area, route playback replays a shift for proof of service, and speed alerts flag unsafe driving. It is built for construction, field service, delivery, cleaning, and security teams.

Question 10

Does QRAY help with FLSA and Working Time Regulations compliance?

Accepted Answer

Yes. QRAY keeps accurate, time-stamped, tamper-resistant records of hours and overtime — the kind of documentation you need for FLSA in the US and the Working Time Regulations in the UK. Records are easy to export if you are ever audited or face a wage dispute.

Question 11

Is my data secure and GDPR compliant?

Accepted Answer

Yes. All data is encrypted in transit and at rest, each company’s data is fully isolated, and access is role-based and logged. Location is captured only at clock-in and clock-out and handled in line with GDPR (UK) and CCPA (US) expectations.

Question 12

Does QRAY collect fingerprints or biometric data?

Accepted Answer

No. QRAY uses a rotating QR code plus GPS — never fingerprints or face scans. Collecting no biometric data avoids the strictest privacy obligations and makes the system easy to roll out to a privacy-conscious workforce.

Question 13

What happens if the internet goes down?

Accepted Answer

Kiosk mode keeps displaying valid QR codes offline, and every punch syncs automatically once the connection returns. Attendance is never interrupted.

Question 14

How long does setup take?

Accepted Answer

Minutes. There is no hardware to install or wire. Create your account, add a location, set up a kiosk on any device, and invite your team — most businesses are clocking in the same day.

Question 15

Can employees see their own hours and request time off?

Accepted Answer

Yes. Staff can view their own clock-ins, worked hours, overtime, and leave balances in the app, and submit time-off requests directly. That transparency cuts payroll disputes and reduces questions for managers.

Question 16

Can I export hours to my payroll system?

Accepted Answer

Yes. Timesheets and overtime export to Excel, which feeds into common payroll and accounting tools, so you do not have to re-key hours at the end of each pay period.

Frequently Asked Questions