Question 1

What is QRAY and how does it work?

Accepted Answer

QRAY is a QR code time clock and workforce management app. A device at your workplace displays a QR code that refreshes every 30 seconds, and employees scan it with the QRAY app on their own phone to clock in and out. Beyond the live QR, two more clock-in methods are available: a printed, GPS-verified fixed QR code you can post at the entrance, and a GPS-verified one-tap clock-in button for field teams. All data is stored securely in the cloud, and managers see attendance, schedules, and reports from a single dashboard in real time.

Question 2

Do I need to buy a dedicated time clock or any other hardware?

Accepted Answer

No. QRAY needs zero dedicated hardware — no fingerprint scanners, badge readers, or proprietary clocks. With kiosk mode, any phone, tablet, or computer you already own becomes a fully featured time clock. The device displays the rotating QR code and employees scan it with the mobile app, saving you thousands in hardware costs.

Question 3

Does QRAY collect fingerprints or biometric data? Is it privacy compliant?

Accepted Answer

No. QRAY uses a rotating QR code plus GPS — never fingerprints or face scans. Time clock systems that process biometric data carry serious legal risk under modern privacy laws, and collecting no biometric data avoids the strictest obligations. The QR code + GPS verification combination gives you a solution that is both secure and privacy-friendly by design.

Question 4

How do shift scheduling and automatic timesheets work?

Accepted Answer

QRAY includes flexible shift definitions, drag-and-drop staff assignment, and automatic conflict detection. Clock-in and clock-out times are matched to shifts automatically and timesheets are built in real time. Overtime, missing hours, late starts, and early leaves are all calculated for you. At the end of the month, payroll can be prepared in one click — overtime pay, absence deductions, and other items flow straight into the payroll report.

Question 5

How much does QRAY cost? Can small businesses use it too?

Accepted Answer

QRAY uses simple per-employee monthly pricing that scales with your headcount — no server setup, license fees, or hardware investment. It works for a 5-person shop just as well as a 5,000-person enterprise, and with no time clock hardware to buy it is far more economical than traditional systems. Every account starts with a 14-day free trial; sign up on the signup page, verify your email, and your trial account is created automatically with login details sent to your inbox — no credit card required.

Question 6

What is kiosk mode? Can I turn any device into a time clock terminal?

Accepted Answer

Kiosk mode turns any phone, tablet, or computer into a fixed time clock terminal. The device switches to full-screen kiosk mode and continuously displays the rotating QR code. Employees scan it with the QRAY app on their own phone to clock in and out. The kiosk runs 24/7 and automatically resumes if the internet connection drops and returns. Instead of an expensive time clock, even an old tablet is enough.

Question 7

Can the QR code be copied? Can someone clock in for a coworker?

Accepted Answer

No. QRAY’s dynamic QR codes refresh automatically every 30 seconds, so unlike static codes they cannot be photographed, shared, or reused. GPS verification also confirms the employee is physically at the workplace when they clock in. This two-layer security (dynamic QR + GPS) makes buddy punching effectively impossible.

Question 8

Which industries is QRAY suitable for?

Accepted Answer

QRAY fits any business that needs to track employee attendance. It is actively used by restaurant and café chains, retail stores, manufacturing plants, construction sites, security firms, healthcare providers, schools, logistics companies, and offices. Thanks to its multi-tenant architecture, franchises and chains manage all their locations from a single dashboard.

Question 9

How does GPS verification work?

Accepted Answer

You draw a geofence around each location or job site. When an employee clocks in or out, the mobile app automatically checks their GPS position against that boundary. If they are outside it, the punch is rejected — confirming the employee is genuinely on site. Location is only read at clock-in and clock-out and handled securely in line with privacy regulations.

Question 10

How does leave management work? Can it track hourly time off too?

Accepted Answer

QRAY includes a full leave management module. Alongside daily leave types such as annual leave, personal leave, and sick leave, hourly time-off requests are also supported. Employees submit requests from the mobile app, and managers approve or decline from the web dashboard or their own app. Approved leave flows automatically into timesheets and payroll, and remaining balances are visible to both employees and managers in real time.

Question 11

Which phones does the QRAY mobile app work on?

Accepted Answer

The QRAY app is free on both the App Store and Google Play, so it works on iOS (iPhone) and Android. After downloading the app and signing in with the company code and their own details, employees can scan the QR code, request time off, view their shifts, and receive notifications.

Question 12

Can I manage multiple locations or branches from one account?

Accepted Answer

Yes. QRAY’s multi-tenant architecture lets you control all your locations from a single dashboard. Each location gets its own kiosks, shift plans, and staff, and you can compare locations side by side in reports. Role-based access lets site managers run their own location while head office keeps full visibility.

Question 13

Are QRAY records accepted as evidence in audits and disputes?

Accepted Answer

Yes. QRAY stores every clock-in and clock-out with a timestamp, GPS coordinates, and device details in tamper-resistant cloud records. That is exactly the kind of accurate, time-stamped documentation you need for FLSA recordkeeping in the US and the Working Time Regulations in the UK, and it serves as strong evidence in wage disputes and audits.

Question 14

Can I integrate QRAY with my payroll or accounting software?

Accepted Answer

Yes. Timesheets, overtime, and leave data export to Excel (XLSX) in one click, which feeds into common payroll and accounting tools, so you do not have to re-key hours at the end of each pay period. A REST API is also available for custom integrations.

Question 15

How long does setup take? Do I need technical knowledge?

Accepted Answer

Minutes. QRAY is fully cloud-based, so there is no server setup or technical infrastructure. Creating your account, adding locations and employees, and setting up a kiosk all takes just a few minutes, and the intuitive interface means any manager can run it without technical knowledge.

Question 16

Does it keep working if the internet goes down?

Accepted Answer

Yes. Kiosk mode keeps displaying valid QR codes offline, and everything syncs automatically once the connection returns — so attendance tracking is never interrupted.

Question 17

What reports can I get from QRAY?

Accepted Answer

QRAY includes a comprehensive reporting module: daily, weekly, and monthly attendance reports, timesheets, overtime reports, late-start and early-leave statistics, leave usage, and detailed per-employee hours. The dashboard shows live statistics with charts, and every report can be downloaded as PDF or Excel.

Question 18

Can employees see their own clock-in records?

Accepted Answer

Yes. Staff can view their own clock-ins, worked hours, overtime, and leave balances in the app, and submit time-off requests directly while tracking their status in real time. That transparency boosts employee satisfaction and cuts payroll disputes.

Question 19

How is QRAY different from traditional fingerprint or card-based time clocks?

Accepted Answer

QRAY offers several advantages over traditional systems: zero hardware cost — no expensive fingerprint readers or card printing; no biometric data, so no privacy-law exposure; contactless and hygienic; and instant rollout with no devices to order or wiring to wait for. When you open a new location, the system is live within minutes.

Question 20

Is my data secure? Where is it hosted?

Accepted Answer

QRAY stores all data on secure cloud servers protected with SSL/TLS encryption. Your data is backed up regularly and only authorized users can access it. Role-based access control means each user sees only the data within their permissions, and all data processing follows GDPR and applicable privacy regulations.

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